In the hospitality and tourism industry, guest satisfaction depends on seamless operations—from booking systems to customer management. Legacy COBOL systems are the backbone of these operations, ensuring real-time data processing, data security, and uninterrupted service delivery.

Legacy systems for Hospitality & Tourism

At COBOLPRO , we specialize in optimizing and modernizing these systems to enhance guest experiences, process bookings faster, and scale effortlessly—all without the risks and costs of full system migration. Let us help you maximize the value of your legacy systems while driving operational excellence and customer satisfaction.

Imagine a global hotel chain struggling with slow reservation processing during peak travel seasons due to an aging COBOL-based system. After partnering with COBOLPRO , we optimized their legacy infrastructure, reducing booking times by 35% and enabling seamless integration with mobile apps and cloud platforms—all without migrating to a new system. The result? Faster reservations, improved guest satisfaction, and zero downtime during high-demand periods like holiday seasons.

 
Reservation and Booking Systems (Legacy Systems for Real-Time Transactions)

Legacy systems handle large volumes of hotel reservations, airline bookings, and payment processing. At COBOLPRO , we optimize these systems to ensure real-time data processing, reduce latency, and prevent downtime that could impact guest satisfaction.

 

Key Benefits:

  • Ensure seamless guest experiences with faster booking and reservation processing.
  • Minimize downtime during peak travel seasons using legacy system enhancements.
  • Scale effortlessly to handle growing transaction volumes during holidays and events.
Guest Management Systems (Legacy Systems for Personalized Service)

Guest management systems powered by COBOL manage customer preferences, loyalty programs, and personalized services. We enhance these systems to improve data accuracy, integrate with modern CRM tools, and support real-time updates—all within the framework of your existing COBOL infrastructure.

 

Key Benefits:

  • Improve guest satisfaction with personalized services enabled by accurate data.
  • Enable real-time updates to customer preferences for enhanced personalization.
  • Ensure compliance with GDPR and other data privacy regulations through automated workflows.
Payment Processing Systems (Legacy Systems for Secure Transactions)

Payment systems handle sensitive customer data, including credit card details and personal information. We optimize these systems to ensure secure transactions, reduce fraud risks, and comply with PCI-DSS and GDPR standards.

 

Key Benefits:

  • Safeguard sensitive customer data with advanced encryption and access controls.
  • Reduce fraud risks and ensure compliance with PCI-DSS and GDPR standards.
  • Process payments faster with optimized transaction handling.
Mobile and Cloud Integration (Legacy Systems for Modern Connectivity)

Legacy systems can seamlessly integrate with modern technologies like mobile apps, e-commerce platforms, and cloud services. We enable these integrations to enhance customer engagement and operational efficiency—all while preserving the stability of your existing COBOL infrastructure.

 

Key Benefits:

  • Enhance customer engagement with mobile app and cloud platform integrations.
  • Improve operational efficiency by connecting legacy systems with modern APIs.
  • Ensure 24/7 availability for global travel businesses without service interruptions.
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How we help

At COBOLPRO , we don’t just maintain legacy systems—we optimize them to meet the unique demands of hospitality and tourism businesses. Here’s how we help

System Downtime During Peak Seasons

Hospitality and tourism businesses face bottlenecks during peak travel seasons, leading to delayed reservations and dissatisfied guests. Using Debug & Sustain , we resolve bugs and performance bottlenecks in legacy systems, ensuring uninterrupted service delivery. For example, we’ve reduced booking processing times by 35%, improving guest satisfaction during peak periods.

Security Vulnerabilities in Payment Processing

Sensitive customer data, such as payment details and personal information, must be protected from cyber threats. Legacy systems, if not properly maintained, can expose this data to vulnerabilities. Through Encapsulate & Integrate , we enhance legacy systems with advanced encryption, multi-layered access controls, and intrusion detection mechanisms, safeguarding sensitive data while ensuring compliance with PCI-DSS and GDPR standards.

No talent and deep expertise

Noramlly there is not a lot of talent that worked in the industry for the past years adn that's why the biggest organazatiosn world trying to migrate out of the mainframe but we are here to help you out.

Costs and Risks of Migration

Full-scale migration projects demand extensive financial and operational resources, including re-implementing communication protocols and replacing compatible hardware. Leveraging Optimize & Refactor , we pinpoint inefficiencies in the codebase, reducing resource consumption and lowering operational costs by up to 30%. One hotel chain saved $500,000 annually in mainframe MIPS costs while improving transaction speeds.

14+
Dedicated industry experts around the globe
11+
Airlines & Hotels engagements over the past two years

8 Benefits of COBOLpro

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The Ideal Partner for Hotels & Airlines

  • Unmatched Expertise: With over 20 years of experience in hospitality IT systems, we understand the nuances of reservation systems, payment processing, and guest management—all rooted in legacy systems.
  • Proven Track Record: Our team has successfully completed 90 projects focused on optimizing legacy systems for hospitality providers, ensuring operational continuity and compliance while avoiding costly disruptions.
  • Tailored Solutions: Unlike generic IT providers, we customize our services to address the unique challenges of hospitality and tourism businesses, all within the context of legacy systems.
  • Cost Efficiency Without Compromise: Migrating away from legacy systems can cost millions. We offer a cost-effective alternative by extending the life of your existing COBOL legacy infrastructure through optimization and modernization.
  • Future-Ready Legacy Systems: We prepare your legacy systems for the future by integrating them with emerging technologies like mobile apps, cloud platforms, and AI-driven analytics—all without replacing the core infrastructure.
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Ready to Optimize Your Retail & Wholesale Operations?

連絡先 COBOLPRO today for a free consultation and discover how we can help your business achieve operational excellence, enhance customer experiences, and drive sustainable growth.